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Community Manager

Full-time

Marketing

Hybrid, Lagos

We're looking for a Community Manager to build, engage, and grow Nestuge's creator community across social channels and within the platform itself. This role sits at the intersection of community building, content strategy, and digital engagement. You'll be responsible for shaping how creators interact with Nestuge, fostering meaningful conversations, driving community participation, and ensuring that our social presence reflects the voice and values of the brand. This is a highly visible role for someone who understands online communities, thrives in fast-paced digital environments, and knows how to create content and conversations that people want to engage with. You'll work closely with the Growth, Product Marketing, Design, and Product teams to strengthen creator relationships, drive engagement, and surface insights that help improve both the product and the community experience.

About Nestuge

Nestuge is a fast-growing company that empowers creators everywhere to earn a living doing what they love and on their own terms. We do this by providing all the tools they need to monetize their expertise through courses, online classes, events, digital products, and memberships.

Responsibilities

What You'll Do

Community Building & Engagement

Foster a vibrant and engaged creator community across Nestuge's owned channels and platform communities.
Build meaningful relationships with creators, community builders, and digital entrepreneurs.
Initiate and facilitate conversations that encourage participation, knowledge sharing, and community growth.
Welcome new members, encourage engagement, and support community retention initiatives.
Act as a key voice of the community, identifying emerging trends, concerns, and opportunities.

Social Media Management

Own and manage Nestuge's Twitter/X presence as the company's primary social engagement channel.
Develop, schedule, and publish engaging content, including threads, polls, conversation starters, creator spotlights, and engagement-driven posts.
Monitor mentions, trends, and creator economy conversations, actively engaging with relevant discussions.
Manage Nestuge's LinkedIn presence, ensuring content aligns with the company's professional brand and growth objectives.
Maintain a consistent brand voice across all social channels while adapting tone appropriately for each platform.

Hubs Community Management

Drive engagement and participation across Nestuge's Hubs feature and community ecosystem.
Develop initiatives and programs that encourage ongoing activity and member retention.
Gather community feedback and share insights with Product, Growth, and Leadership teams.
Identify opportunities to improve the community experience and strengthen creator relationships.

Content Planning & Collaboration

Own and manage the monthly content calendar across community and social channels.
Align content themes with product launches, campaigns, creator milestones, and industry trends.
Collaborate with Content, Design, and Product Marketing teams to create engaging community-focused content.
Support campaigns, creator initiatives, events, and other engagement activities.
Assist in managing sensitive community issues and communications professionally and thoughtfully.

Performance & Insights

Monitor and report on community health, engagement, and social media performance metrics.
Analyze content and engagement data to identify opportunities for growth and optimization.
Continuously test new engagement formats, content ideas, and community initiatives.
Provide actionable insights that inform content strategy, product decisions, and community programs.

Skills

Must-Haves

2–5 years of experience in community management, social media management, content marketing, or a related field.
Proven experience managing and growing brand communities on social media platforms, particularly Twitter/X.
Exceptional written communication skills with the ability to adapt tone for different audiences and platforms.
Strong understanding of internet culture, social media trends, and digital communities.
Experience developing content calendars and managing multiple content streams simultaneously.
Strong community engagement and relationship-building skills.
Analytical mindset with the ability to interpret performance data and apply insights.
Highly organized, self-directed, and comfortable operating in a fast-paced environment.

Nice-to-Haves

Experience within the creator economy, community platforms, SaaS, media, or technology industries.
Experience hosting online events, Twitter/X Spaces, webinars, or community discussions.
Familiarity with creator monetization, digital products, memberships, or online communities.
Experience working in startup or high-growth technology environments.
Knowledge of community management tools, social analytics platforms, and content scheduling tools.

Benefits

Open-door culture with transparent communication.
Flexible working hours focused on outcomes.
Growth opportunities through training budgets and guest sessions.
Competitive compensation including salary, pension, health insurance, and data allowance.
Team bonding through yearly offsites and team activities.

Hiring process

Shortlisting of qualified candidates
Technical interview with the hiring team.
Final interview with the CEO.